Creating a Payment Request is the first step to getting paid.

Overview

A Payment Request includes information about

Your customer
The payment method
The amount(s) to be charged
The trip itinerary
Terms and conditions and Cancellation Policy

You can Save your work as you go. Click Publish when it is ready to send.

Step by Step

1. Click on Payments→ Choose Incoming→Request Payment

2. Fill in your customer's details

3. Select the payment method

4. Add the amount(s) to be charged

5. Add the trip itinerary details (a minimum of one leg is required)

6. Add your documents

7. Finish

When you’re happy with all the details, just click Publish.

If you’re not yet ready, no problem! Just click Save.

Credit Cards

How to place a credit card payment:

In order to place a credit card capture, go to the Payment Request form.

When you select “Credit Card” as the Payment method in the Payment Request, you will be presented

with two options:

Capture payment immediately
- Once the card details are submitted for processing, Paynode will immediately capture the funds and complete the transaction.
Hold payment for 6 days
- Once the card details are submitted for processing, Paynode will authorize the charge but not capture the funds.

Once the credit card has been authorized and a capture has been placed on a card, this will be reflected in the Incoming payments list. The status will say “Payment Confirmed”.

NOTE: Credit card payment will disburse to your Currency Account when“Confirm Services Rendered” is confirmed.

For Credit cards, processing fees will apply.

Credit Card Holds

What is a credit card hold?

When you secure funds using a credit card hold (also called an authorization), it means that amount is rendered unavailable to the cardholder until you release the hold or until that amount is captured (charged to the card).

Holds on Paynode are valid up until 6 days. After 6 days they are automatically cancelled.

How to place a hold on a credit card:

In order to place a hold (authorization) on a credit card, go to the Payment Request form.

When you select “Credit Card” as the Payment method in the Payment Request, you will be presented with two options:

Capture payment immediately
1. Once the card details are submitted for processing, Paynode will immediately capture the funds and complete the transaction.
Hold payment for 6 days
1. Once the card details are submitted for processing, Paynode will authorize the charge but not capture the funds.

Once the credit card has been authorized and a hold has been placed on a card, this will be reflected in the Incoming payments list. The status will say “Hold authorized”.

When you expand the transaction to see the further detail, you will have two options.

Capture hold
1. This means that you want to complete the transaction on the credit card. The funds will then process and settle just like with a normal card transaction.
Release hold
1. This means that you want to release the hold. If you do so, the hold will disappear from the cardholder’s statement, and you will not be able to capture the funds without placing a new hold on the card. If you wish to place a new hold, the same Payment Request can be used, or you can create a new one. If you do not want to place a new hold on the card, you can void the Payment Request.

NOTE: If no action has been taken after 6 days, the hold will be automatically released.

Wires or Bank Transfers

With your currency accounts, you can receive payments through local bank transfers and international wires.

How to request a Wire Transfer payment

How to request a payment by Wire Transfer from the Payment Request page.

Publish a Request

Select “Wire Transfer” as the Payment Method in the Payment Request form. Keep in mind that the payor must be within the supported countries and regions for sending payments.
Select which currency you would like to receive. Paynode will attach the relevant wire instructions for the selected currency, including local payment instructions when applicable.
You can click on Wire Instructions to expand and see which instruction will be included.

A unique reference will be created for the payor to use. It is the first 8 characters of the Payment ID.
You have the option to include T&Cs and Cancellation Policy if you want
Click on Publish

The Payor Side

The payor will receive an e-mail with the payment request and wire instructions.

Payment received

When funds hit your account, your account console admin(s) will receive a notification that the funds have been received.
At that point, you can mark the payment request as paid.

Instant payments

Initiate an Instant Payment Request

In order to receive an Instant Payment, you must first start by creating an Instant Payment Request that you send to another Avinode or Schedaero Member who has Paynode. Instant Payment Requests can be paid 24/7/365, freeing you from traditional banking hours and constraints.

Watch this video to get a quick overview of how Instant Payment Requests work

Important Notes

In the Account Console, Instant Payments will show as Transfers.
You can also share the Payment ID - when needed.

Learn more about Instant Payments

How to Pay an Instant Payment Request.

Local Payment Methods

Receive funds locally - Get paid in a local currency, via local banks - faster and cheaper for your end clients.

Enable your customers to pay you through local banks, using local payment rails.

Local payment options have a same-day or next-day turnaround if received after the cutoff time for the currencies indicated below.

USD (ACH)
EUR (SEPA)
GBP (UK Faster Payment)

Watch the video to learn how to include the new bank accounts on your invoices/wire instructions.