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Payment Request Statuses
A payment request status indicates where it is in its life cycle.
βͺ DRAFT |
The payment request has been created, but not yet published. It cannot yet be viewed by payors. |
π΅ OPEN |
The payment request has been published and there is a link that can be shared with payors. The payment request email has been sent if there was an address entered in the βSend toβ field. |
π’ PAID |
The payment request is considered to be paid and no more funds are expected to be recorded on it. |
β« VOIDED | Payment requests can only be voided manually, and they can only be voided when there are no funds recorded as received on them. |
Payment Request Flags
Flags notify you of important and time-sensitive information on a payment request.
π¨ CONFIRM SERVICES |
The time frame for confirming services rendered is active, and the member needs to confirm services rendered in order to have the captured funds disbursed to their Paynode account. |
π₯ FRAUD CHECK |
The flow of funds is paused while a potential fraud issue is being investigated. |
π© HOLD AUTHORIZED |
The payment request contains a card hold that is valid for more than 2 days. |
π₯ HOLD EXPIRED |
The payment request contains a card hold that has expired. |
π¨ HOLD EXPIRING |
The payment request contains a card hold that is expiring within the next 2 days. |
π₯ PAUSED |
The movement of funds has been temporarily paused. |
π¨ PAYMENT FAILED |
Attempts by the payor to pay by card have not been successful. |
π¨ REFUND REQUESTED |
The member has requested a full or partial refund for the payment request and the refund is being processed. |
π₯ SANCTION CHECK |
The flow of funds has been paused while a passenger is undergoing a check for potential sanctions. |
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