Schedaero

The Schedaero iOS application was designed specifically for pilots. It exclusively focuses on a pilot’s day-to-day functions in one streamlined tool. This guide is to help you learn to navigate our app.

SCHEDAERO CREW APP: DOWNLOADING AND APP BASICS

Jump to 00:27 in the Getting started with the Crew app video.

To get started, download the Schedaero crew app. In the app store, you can search for “Schedaero Crew”. Or you can access it HERE.

Compatibility:

Schedaero Mobile App supports software version iOS 15 and newer. For the best performance of the app, we strongly recommend operating on the most up-to-date iOS version.

For more information on this please refer to the Apple website.

Devices:

iPhone

Ipad

iPod Touch

Note: Schedaero Crew App is currently only supported on Apple devices.

We are constantly under development and making improvements based on our user’s feedback. New releases of the app offer bug fixes, performance enhancements, new features, and more.

SCHEDAERO CREW APP: LOGGING IN

Jump to 00:58 in the Getting started with the Crew app video.

When you are added as a pilot to Schedaero, you will receive a welcome email asking you to complete your registration.

Not receiving the email?

1. Check your spam folder or search your inbox. The email will come from no-reply@avinode.com.

2. Confirm your company admin has added you to the account.

3. Contact Support

Note: The new user registration link will expire after 96-hours. If that is the case, contact a company administrator to resend your user registration link.

Follow the complete registration link:

You will be automatically directed to a registration page.

1. The page will automatically populate with your email as the security email – confirm it is correct.

2. Create a unique user login.

3. Create a unique password.

4. Confirm the password.

5. The username and login you create here will be used to access the app (and the web if necessary).

6. Note: Be aware of any autofill settings you have on your browser. This is a new username and login, nothing should populate in these fields, if it does, delete it and enter in the correct information.

7. SAVE.

You will be directed to a page confirming your registration is complete:

Enter your newly created username and password and select Login.

If this is your first time logging in, Schedaero will give you the option to enable Face ID for future login attempts. Opt out or in to continue logging in.

Schedaero may take a few minutes to load any flight data and documents the first time you log in.

The “forgot password?” link will direct you to a page with steps to reset your password.

Once you are logged in, you will automatically be directed to the home page or “schedule” page of the app.

SCHEDAERO PILOT APP: NAVIGATING THE HOME PAGE

Jump to 02:52 in the Getting started with the Crew app video.

1. Month dropdown: provides an overview of your schedule for the month. Dots underneath days indicates that you have an event of that day (includes trip legs and crew schedule events). Select a date on the drop-down to jump to that day on the main screen.

    

   

2. Shortcut to jump to Today’s Date

3. Search by Trip ID, Tail #, Airport or Event.

4. Refresh: Trigger a sync of information. Press and hold till the screen reverberates to trigger a hard reset.

   

5. Completed Duty Event: Any completed duty events for the day will show under the corresponding date. Visit Duty Logging for more information.

6. Crew Schedule Events: Company schedulers or admin control the crew schedule. Any events that they have added to your calendar will show in your app. Schedule event types are customizable for every company.

   Common examples: on-call, hard day off, PTO, training, etc.

   Select the event to view any notes.

   

    

7. Trip Assignment: all your assignments will be displayed below the corresponding date – they are separated by flight segments. In the app, you can see upcoming assignments or review/make updates to any past assignments.

   

    

   · New Trip assignments are indicated with a BLUE side bar.

   · Flight legs with incomplete logs will show with a GOLD side bar.

   · Once a flight log is completed for a trip, there will be no side bar shown.

   The following trip information is shown on the main screen:

   · Departure & Destination

   · Departure and Arrival Schedule time

   · Number of passengers

   · Aircraft

   · Crew Members

   · Status of the flight log & If the trip has been released.

   Click the leg assignment to get additional details

    

   

8. Add Duty Log: quick link to real-time duty logging. Click Here to learn more about Schedaero's industry-leading duty logging on your Crew app.

9. Schedule (easily return to the app’s main page or “schedule page”)

10. Documents: View and download all available documents. Companies can choose to add documents to the Schedaero crew app. They can send them to specific pilots or make them accessible organization-wide. Company admin can see which pilots have downloaded which documents.

    

11. Settings: App settings AND support access (see the following section for more details).

SCHEDAERO CREW APP: SETTINGS

Jump to 06:00 in the Getting started with the Crew app video.

Navigate to Schedaero Crew App settings using the gear icon on the bottom right corner of the screen.

1. Date and Time

• • The Schedaero Crew App has TWO timezone settings, “Input Flight/Duty logs in” and “Schedule and Documents”. We have outlined suggested settings for best performance within Schedaero. Schedaero will automatically adjust times based on user timezone settings, it will not alter the inputs beyond that.

  • Input Flight/Duty logs in:

    • Determines how you ENTER/INPUT the Flight Log and Duty log time in your crew app.

    • It is recommended that all pilots within the company set their timezone settings the same to avoid creating confusion across the team and/or with other departments.

    • Schedaero recommends the whole team use UTC inputs to accommodate for flying in multiple time zones.

    • If your operation does not fly across multiple time zones, you can stick to the LOCAL time in settings.

  • Schedule and Documents:

    • Converts from the time zone originally scheduled, to the desired time zone of the pilot. This setting is for VIEWING only.

    • Schedaero recommends using the option PHONE TIMEZONE. This option will adjust the pilot’s schedule so it is always shown in local time regardless of where they are.

2. Support

• Help & Support: directs you to a chat with a Schedaero team member. We strongly encourage using this tool as you get started to answer any questions you may have.

• Go to full website: directs you to the Schedaero web browser. Unless you perform functions in your company on top of being a pilot, it is unlikely you will need to access the web version of Schedaero – everything you need can be found on the app.

• Send feedback: Schedaero is 100% feedback-driven. That means we use the feedback from our users to build the roadmap of what we develop or update. Have suggestions on how to improve our app? See something missing? Let us know! We would love to hear from you!

   

3. Aircraft: These settings are company-wide and set by your admin. You do not have access to change them in your app but we provide them so you can easily see what your app is defaulting to.

4. Profile

• • Duty Logging: enable duty logging on your app.

  • Default currency: changes the default currency only for this device when creating a new expense.

  • Face ID: enable FaceID for logging into the Schedaero App

  • Push Notifications: receive a notification when new flights are assigned to you.

• Log out:

  • Log out of the Schedaero app.

  • Note: if you are experiencing issues with your app, we encourage you to log out and log back in.

• Version

  • What version of the app you are running on.

  • Remember: for best performance, keep your Schedaero app up to date!

SCHEDAERO CREW APP: NAVIGATING A FLIGHT LEG PAGE

Jump to 09:05 in the Getting started with the Crew app video.

The Schedaero Crew App is designed for pilots to have easy access to ALL information required for their trip. To view flight information, select the leg from the home screen.

The trip view is organized in sections. You can navigate to sections by scrolling down the page or by selecting the appropriate tab on the top of the screen.

Itinerary: basic overview of the trip. Routing, number of passengers, tail number, pilots, system estimated flight time, the trip number and released status (released or not released)

Weight & Balance: Maintain Weight and Balance records for the FAA. 

Flight Logs: Add all of your flight information to Schedaero Flight Logs – automatically syncs with the web browser and maintains aircraft records

Expenses: Save yourself the headache of expense reports – add your expenses on the Schedaero crew app and they will automatically push to accounting on the web browser.

Aircraft: VOR CHECK Add VOR check information directly through your app!

Trip Sheets: Access and print essential trip documents from your app through a live link. 

Notes: Streamline communication! Any notes that your team added on the trips logistic tab will show in your app. Does the customer need a seatbelt extender? No problem, a note from sales will let you know!

Departure and Arrival: Departure and arrival airport and FBO information. New to the area? Link to GPS directions or call the FBO from the app.

Passengers: Access passenger information, custom passenger notes AND check passengers in. 

Crew: See who you are flying with. Access essential information such as passport information and DOB.

SCHEDAERO CREW APP: ACCESSING AND PRINTING TRIP SHEETS

Key trip documents are available to print and share through the pilot app.

On the app main page, navigate to any flight leg for the trip you need documents for.

On the trip leg, there is a section dedicated to trip sheets:

Select the document you wish to view, share, or print. It will automatically start to download.

Within the document, select the share icon to send or print.

To print.....

On a shared wifi network, select the printer then select print on the top right-hand corner.

SCHEDAERO CREW APP: PASSENGER CHECK-IN

Cut down on paperwork and streamline communication between flight crews and ops/dispatch -- check-in passengers through the Schedaero crew app! The Schedaero web will update in real-time allowing your flight operations team to take corrective action with no-shows and provide more accurate flight updates to brokers.

Translation: no more phone calls or texts from ops asking why you haven't departed when your passengers haven't even arrived at the FBO.

CHECKING IN PASSENGERS ON THE CREW APP:

• Navigate to the current leg of your trip.

• Select the passenger's tab or scroll down to the passenger's section.

• Follow the view manifest link.

   

  

   

• Check-in the passenger, or mark them as a No Show.

• When you select Check-In, you will be prompted to confirm you have checked the passenger's ID in accordance with TSA requirements.

   

  

• Once you have Checked In (or marked No Show) for all your passengers, select back to return to the trip's main screen/itinerary.

Now that you have check-in in the passengers, Schedaero web will automatically update to help your operations team get a clear picture of where you are on the trip. On the trip's overview, they will be able to see how many passengers have checked in.

SCHEDAERO CREW APP: ADDING and EDITING PASSENGERS VIA THE APP

Note: The add and edit passengers feature must be turned on by a company admin. It is located under Company→ Settings at the very bottom of the trips tab.

Pilots can add passengers to the manifest via the crew app for Part 91 flights. Pilots can edit passenger information such as adding IDs and updating passenger weights on ALL trips. The passenger information will be stored or edited in the system and will update the manifest on the web browser.

Pilots must be operating on app version 3.0.6 or newer to be able to add or edit passengers.

ADDING PASSENGERS VIA THE APP (part 91 only):

To add a passenger via the app (starting from the home screen) select the appropriate trip leg and navigate to the "Passengers" section. Follow the "view manifest " link. Select +Pax on the top right corner of your app:

From the new passenger window, you can search for an existing passenger using the search bar at the top of the page OR add a new passenger.

Note: Schedaero will not check for duplicate customers when adding passengers from the app. It is a good habit to search the customer list before adding a new passenger to avoid creating duplicate records.

If the passenger already exists, select the customer record and assign the appropriate legs. Or follow the "Add new passenger" link to create a new customer record.

In the create passenger window, you are required to add:

1. First Name

2. Last Name

3. Assigned Legs

You have the option to also add:

1. Date of Birth

2. Gender

3. Weight

4. IDs

5. Addresses

6. An emergency contact

Once finished, save your new passenger on the top right-hand corner of the screen. Your manifest will be updated immediately so you can continue passenger check-in.

EDITING PASSENGERS VIA THE APP (all flights):

To edit a passenger (starting from the home screen) select the appropriate trip leg and navigate to the "Passengers" section. Follow the "view manifest " link. Select the EDIT link on the appropriate passenger.

The edit passenger window will populate on your app. Here you can make any changes including updating or adding passenger weights, adding IDs or addresses, etc.

Save any changes on the top right-hand corner of your screen. The passenger record in Schedaero and the trip's manifest will automatically update.

SCHEDAERO CREW APP: WEIGHT AND BALANCE

Note: Weight and Balance must be turned on by a company admin. It is located under company -- settings on the general tab in the flight logging configuration section.

Pilots can record Weight & Balance on their Crew App. The Weight and Balance record will then be tied to the corresponding flight log and saved into the system along with all your flight records. Schedaero will never delete any information or remove flight records.

NOTE: Schedaero’s weight and balance tool is for recording only. We will not calculate the weight and balance.

To record Weight and Balance (starting from the home screen) select the trip leg and navigate to the “Weight and Balance” section.

Follow the “Edit” link.

Enter your weight and balance totals as appropriate. Note: the system will trigger a warning and prevent you from submitting your weight and balance if there are any errors. Including CG computed falling outside your FWD and Aft CG Limits.

Click submit to complete your log. It will automatically sync with the web browser.

A new passenger shows up last minute? No problem! If you need to edit your weight and balance after you have submitted it, return to the form and update any values. Resubmit the log and it will override your original W/B. The system will track any changes in an audit log with time stamps.

SCHEDAERO CREW APP: VOR CHECKS

Pilots can record VOR Checks through the Schedaero app.

To record a VOR check (starting from the home screen) select the trip leg and navigate to the “aircraft” section.

Follow the “view aircraft” link.

Before completing your VOR check, you can determine the status on this page. VOR check is Near Due or Expired, a warning will show below the VOR Check. Green is Current. Near Due is Yellow. Expired is Red. It will also show the Next Due Date. VOR Checks will automatically expire in the system after 30 calendar days.

Follow the “Add +” Link

The VOR check will automatically sync with the web and show who completed the check and when.