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  • Retrieving API Tokens for Integrations in Avinode

     

    Background

    From September 2025, Avinode Group will introduce a new procedure for issuing and managing API tokens, aligned with industry security best practices. This change allows members to create, issue, and revoke tokens through a streamlined self-service process, ensuring both stronger security and greater flexibility.

    Requesting an integration

    If you require an integration with an approved FMS, quoting tool, or another supported system, the first step is to contact your Customer Service Manager or Account Manager. They will initiate the setup under your account.

    Please note: If the request comes directly from the integration partner, Avinode will still require confirmation from an authorised representative of your company before proceeding.

    Prerequisites

    Before you can create and retrieve API tokens, you must meet the following requirements:

    1. Be a registered Avinode user.

    2. Have the correct user permissions assigned by your company’s administrator. The following permissions must be enabled:

      • Company APIs

      • Technical Staff

    Please note: Without these user permissions, you will not be able to access the API section in Avinode for your company.

    API token 1.png

    Creating and Retrieving API Tokens

    Follow these steps to generate your API token:

    1. Log in to your Avinode account at https://marketplace.avinode.com

    2. Navigate to Company → APIs

    3. From the list of available API connections, select your newly created integration.

      api token 2.png

    4. On the View API Connection page, go to the Authentication Tokens section and click New Token.

    api token 3.png

    5. In the New Token pop-up, select API as the token type and click Save.

    api token 4.png

    6. A new window will display your API token.

    • Use the Copy API Token and Copy Authentication Token buttons to securely copy the tokens.
    • Important: Tokens are only displayed once. Store them in a secure location, such as a password manager.

    api token 5.png

    7. Enter or paste the token into your integration software to complete the setup.

    Managing API Tokens

    Once created, all tokens are listed under Authentication Tokens on the View API Connection page. From here you can:

    • Suspend a token

    • Reactivate a token

    • Issue a new token as needed

    This provides flexibility to securely manage access and maintain control over integrations.

    api token 6.png

    Security Best Practices

    • Treat API tokens like passwords–they grant direct access to your data.

    • Always store tokens in a secure location, such as a password manager.

    • Never share tokens over email or unsecured channels.

    • If a token is compromised, suspend or revoke it immediately and issue a new one.

     

    Should you need any further assistance on connecting your FMS with us, please don't hesitate to contact us on support@avinode.com

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  • Integrating Your Schedule Data Into Avinode

    Avinode can easily connect with your Fleet Management system to receive schedule data for fleet. Here's how.

    How does the schedule integration work?

    Avinode integrates with over 35 Fleet Management systems. We strongly recommend operators to setup the integration as this will impact the quality of charter requests received through Avinode.

     

    For example, the schedule integration will automatically send events from the Fleet Management System(FMS) to Avinode. Once the trip is added into the FMS system, this will push over to Avinode.

     

    Events that will push automatically from FMS to Avinode:

    • Maintenance events

    • Occupied events/ Passenger segments

    • Empty Leg segments

    • Transient location

    We can only see the basic information such as time, tail number, airport and route. The integration does not pull any passenger information.

     

    How does the integration provide a better Avinode experience?

    • This integration helps the operator because they will only receive requests when available.

    • Reduces manual work when trying to sell good trips. The operator will automatically be able to post empty legs and sell transient availability.

    How to setup the integration between Avinode and my Fleet Management System?

    1) First contact the Avinode team and confirm we can integrate with your Fleet Management system.

    2) The Avinode team will issue a token/credentials to connect both systems. This might require assistance from your FMS provider.

     

    Please note, we do charge for some integrations. Happy Selling!

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