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Documentation Requirements
If your business name has changed and you need it updated on our platform, you must provide documentation to verify the change. The required documents depend on how the name change occurred.
Review the scenarios below and submit the documentation that applies to your business.
Scenario 1: Legal Company Name Change (Same Tax ID)
Use this option if your business legally changed its name but remains the same legal entity with the same Tax ID (EIN/VAT).
Required documentation:
Certificate of Amendment issued by the relevant state or government authority, or
an updated record from the Secretary of State showing the new legal nameProof that the business registry has been updated with the new name or
a copy of the official Name Change document
Scenario 2: New Trade Name (DBA / Assumed Name)
Use this option if your legal entity remains the same, but you are operating under a new trade name or DBA with the same Tax ID (EIN/VAT).
Required documentation:
DBA / Assumed Name Certificate filed with the appropriate state or local authority
AOC or A001 document that lists the DBA or trade name
Scenario 3: New Entity Creation (Old Entity Dissolved / New Entity)
Use this option if you have created a new legal entity and the previous entity has been dissolved or replaced. This means that the new company name falls under a different Tax ID (EIN/VAT).
Required documentation:
Completion of a new KYB review with full onboarding documentation (as required for new members)
Articles of Incorporation or Formation for the new entity or
a newly issued business registration documentNew VAT or EIN confirmation letter issued by the relevant authority
Important Notes
Submitted information must match the details on your account
All documents must be official, current, and clearly legible
Additional documentation may be requested during review
If you’re unsure which scenario applies to your business, please get in touch with your Account Manager or our Support Team, and we’ll be happy to guide you.
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