Avinode Group Security and Compliance

Overview
 

At Avinode Group, we are committed to protecting customer data and maintaining reliable, secure services across all our products. Our security and privacy practices are designed to meet the highest industry standards and continually evolve as new risks and technologies emerge.
 

Key practices

• Data protection: All data is encrypted in transit (TLS) and at rest across databases and services.
• Access and authentication: Features such as 2FA and Single Sign-On (SSO) help strengthen account security and simplify access management. 
• Monitoring and vulnerability management: Continuous monitoring and regular remediation ensure that potential vulnerabilities are promptly addressed.
• Business continuity: Regular backups and tested recovery procedures support system resilience and availability.

Privacy and governance 

Our policies align with recognized industry best practices and regulatory requirements. You can learn more about how we handle personal data in our Privacy Policy.

External security reviews

Avinode Group does not complete external or custom security questionnaires. To learn more about our security measures, please visit our Trust Center. If you can’t find any information, our team will be happy to provide clarification.

Legal and policies

For terms, data handling practices, and privacy information, review our Legal Hub.

Audit Reports

As part of our ongoing commitment to trust and transparency, existing members of the Avinode Group may request a copy of our current Payment Card Industry (PCI) compliance status and Service Organization Control (SOC) 2 audit report. To receive this information, please email privacy@avinodegroup.com, and we will be happy to assist you.