What is the Best Method to Contact Avinode Group for Help?

The best way to reach out to us is to send an e-mail to support@avinode.com or request a live chat with one of our support agents. The live chat is available during our international business hours (7AM-12AM UTC). To request a chat, press the purple "Help"-icon in the left corner of your screen and select "Live chat". 

If you are an existing member, please direct any questions regarding pricing and/or your membership to your assigned Account Manager. You can find your Account Manager's name and contact details on the right hand side of your computer screen when you've logged in to your Avinode or SchedAero account.

If you don't have an assigned Account Manager, please email:

Us.sales@avinode.com for US, Canada, and LATAM accounts 

EU.sales@avinode.com for accounts in the EU, Asia, Africa, and Australia.