What is the Best Method to Contact Avinode Group for Help?

The best way to reach out to us is to send an email to support@avinode.com or request a live chat with one of our support agents. The live chat is available during our international business hours (3 AM to 7 PM EST). To request a chat, press the purple "Help"-icon in the left corner of your screen and select "Live chat". 

If you are an existing member, please direct any questions regarding pricing and/or your membership to your assigned Account Manager. You can find your Account Manager's name and contact details on the right-hand side of your computer screen when you've logged in to your Avinode or Schedaero account.

If you don't have an assigned Account Manager, please email:

Us.sales@avinode.com for US, Canada, and LATAM accounts.

EU.sales@avinode.com for accounts in the EU, Asia, Africa, and Australia.