🟧 Card Sanctions Check

Card Sanctions check - passenger verification in order to reduce risk.

At Paynode, security is front and center. This is why we apply sanctions checks to each card payment.

What is a Sanctions check?

Sanctions check the screening of passengers during payment. This process ensures individuals involved in transactions are not listed on national or international sanctions lists. This screening helps maintain the integrity and security of financial transactions.

How does Sanctions check work?

At checkout, your client is asked to confirm whether they are the passenger or if they are making a payment on behalf of a passenger. If they’re paying for someone else, they’ll be prompted to provide the passenger’s full name, date of birth, and nationality

Why do you ask for this information? 

Providing the passenger's full name, date of birth, and nationality during payment checkout helps us quickly verify their identity, ensuring smooth and prompt payment processing.

This procedure complies with legal requirements designed to prevent transactions on behalf of individuals listed on international sanctions. By verifying these details, we maintain the integrity and security of your payments.

How quickly is the Sanctions check done?

The screening is often done in real-time at the point of payment to ensure that the transaction is not completed if there is a match on the sanctions list. 

What happens if the passenger's information is incomplete or entered incorrectly by my client? 

If the requested information is not provided or is incomplete, it causes the payment to be flagged for additional review.

The payment is not complete and this delays the processing of your payment as we work to ensure that all legal requirements are met.

What steps can I take to clear the Sanctions Check and get my payment approved?

1. Email Notification: You’ll receive an email from our team notifying you that your payment requires further attention.

2. Provide Passenger Details: To clear the sanction check, simply reply to the email with the passenger's full name, date of birth, and nationality.

3. Quick Resolution: Once we receive this information, we’ll complete the sanction screening process, and your payment should be cleared shortly after.

Providing these details promptly ensures that your payment can be processed without delay.

Why was the passenger flagged by your system?

Screening can be complex due to name variations and it can trigger a false positive due to common names.  

By instructing your clients to enter the passenger's correct and full details, you can help us clear your payment instantly, allowing you to complete your transaction without any issues.

For any additional questions, please don't hesitate to contact our Support team via chat or email. Simply click on the Help button.

Related Information: Payment Request Statuses and Flags