Please note the setup of new users and pilots will require the company administrator to complete.
ADDING A NEW PILOT
To add a new pilot to your Schedaero account start by going to People→Pilots →Add
Once “Add” has been selected, a new window will open where you can enter the certificate information for this pilot
Schedaero will require:
Date Of Birth
Once the certificate information is saved the pilot record will be created.
Next Steps: Create a user login for the pilot
Creating a user login page for a pilot is very important, it will allow them to log into the Schedaero Crew App.
By selecting the "View this pilot's user page", you will be redirected to the user page that is linked to the pilot record.
Pilot User Page Information
Basic Information: First, middle & last name.
Company Role: Adding the user role in Company Roles is helpful because any Schedaero-related notifications will be sent according to their user role in the company.
Schedaero Assignments: Selecting the Flight Crew checkbox is required to activate the pilot as a flight crew member.
Pilot: It is required that under “Pilot” there is an option that says “View Pilot Record”. This will prove that the user was created under a pilot profile and that their record has been linked.
Contact Information: Having the contact information allows the company to have a list of all the users with phone numbers and emails.
Log In: Under “Login”, the Schedaero checkbox must be selected. Once this checkbox has been selected, the security email must be added. The security email will be where the user will receive a registration email to create their login credentials. This is also the email that the system will use to send password or login reset emails when requested.
Date & Time / Region and Currency: This feature allows the user to set their current date, time, region, and currency. All times within Schedaero will be associated with this feature.
Once all this information is entered select SAVE and you will be taken to the Permissions & Email tab where you can grant this user their Schedaero permissions.
We highly recommend granting your pilots access to the Schedaero Crew App where they will be able to manage all their schedule and trip assignments in one easy place.
The “Basics” tab is where additional information can be added for better record-keeping within Schedaero.
This information will also be used for eAPIS submissions in Schedaero.
Documents and Addresses
Under the Document and Addresses tab, the user will be able to add documents and store them in a single place. Pilot licenses and other identification documents issued to crew members should be added here for record keeping
The Addresses section is where you can save relevant addresses for the user and will also populate for eAPIS submissions in Schedaero.
This will complete the user login setup for the pilot. The final 2 steps to complete the pilot setup are in the pilot record which you can get back to from the user page by clicking “View Pilot Record”
Certificate and Employment information
Certificate information has moved to the Documents & Addresses section of the pilot user page.
The Employment information section of the Pilot Record can be updated to include:
Employment Status: Select from Unknown, Full Time, Dedicated Contract, Part-Time, or Contract.
Date of Hire: A date can be entered in MMDDYY format
Base: An airport code can be entered here.
Official Sanctions: Yes or No
Aircraft Accidents: Yes or No
Aircraft Incidents: Yes or No
Add Crew Qualifications
Adding crew qualifications is important and allows for Schedaero to:
Track Training & Currency items
Notify scheduling personnel if the pilot is assigned to a trip that they are not qualified to fly
Show the pilot on the Crew Schedule.
When adding a new qualification, the following information is required:
Aircraft: Select the aircraft this pilot is qualified to fly
It is recommended that qualifications are added by aircraft type but there is the option to have tail specific qualifications if needed.
Position: Select the position this pilot is qualified to fly as.
Regulations: Select each regulation that applies to this pilot.
LINKING A PILOT RECORD TO AN EXISTING USER
In some cases, you may have a user on your Schedaero account that has their login created but they do not have a pilot record set up yet. You can easily see if a user is linked to a pilot record by going to People→ Users. If it does NOT say "Pilot" under Assignments then there is no pilot record linked to this user.
To add a pilot record to an existing user you can edit their user account and click “Add Pilot Record”
Once selected, this will take you to the initial pilot setup page where you can enter their certificate information and then continue to steps 2 & 3 of the pilot setup listed in the first portion of this article.
FIXING AN INCORRECT PILOT SETUP
In instances where pilots are not able to see their assignments in the Schedaero Crew App it is likely due to their pilot record not being linked to their user login. If your pilot has a pilot record created and is listed on your crew list under People > Pilots and they also have a user login set up under People→ Users but they were created separately without being linked, then this is an incorrect pilot setup and will prevent their assignments from showing in the crew app.
You can see if a user is linked to a pilot record by going to People→ Users and if under Assignments it does NOT say “Pilot” then there is not a pilot record linked to this user.
User NOT linked to a pilot record:
User IS linked to a pilot record:
To correct an incorrect pilot setup:
1. Delete the existing user login for the pilot
2. Create a new login through their pilot record
To delete their existing login go to People→ Users and click the delete button to the far right of their name.
Next, go to their pilot record under People→ Users and click on their name to open their pilot record. From here you can open the user page that is linked to this pilot record where you can create the new login for this pilot.
Continue setting up your Schedaero Compliance and Flight Operations
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