Downloading Your Client Leads

There are a two options to download your client leads from the web app. You can download a report in Avinode or configure the API. The lead data will hold information on the customer contact details, the itinerary requested, number of passengers etc.

Option 1: Download Report in Avinode or access an online list of all leads

Under Company→Reports, you can download the "Customer App Leads" report. 

Downloading your client leads from Avinode is done by configuring settings on your Avinode account to subscribe to web-hook notifications. Notification messages will be sent out automatically each time a client lead is created. The info in the notification message can be used to download the complete lead information to be stored in your own system.

Downloading the client leads from Avinode requires an active API connection on the member's account where the web app is setup. This will be created by Avinode support and will give access to download leads directly from the live environment using Avinode APIs.

Note: The leads download setup is configured and tested directly in the live environment, so no need to go through the Avinode sandbox (test environment).Avinode support will provide the details on how to call the API.

You can read more about the technical details in our API documentation.

Please note, all your leads are also available for online view under Trips→Client Leads